The Virtual reference handbook
by Kovacs, Diane K.
Material type: BookPublisher: London: Facet Publishing, 2007Description: 132p.ISBN: 978-1-85604-626-8.Subject(s): Electronic reference services (Libraries) | Reference serviceDDC classification: 025.52Item type | Location | Collection | Call number | Status | Date due | Barcode |
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Books |
Central Library, RBU.
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Reference | 025.52 K883 (Browse shelf) | Not For Loan | 89123 |
Browsing Central Library, RBU. Shelves , Collection code: Reference Close shelf browser
interview and information delivery techniques for the chat and e-mail environments
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