Rabindra Bharati University
WEBOPAC (ONLINE PUBLIC ACCESS CATALOGUE)
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The Virtual reference handbook

by Kovacs, Diane K.
Material type: materialTypeLabelBookPublisher: London: Facet Publishing, 2007Description: 132p.ISBN: 978-1-85604-626-8.Subject(s): Electronic reference services (Libraries) | Reference serviceDDC classification: 025.52
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Item type Location Collection Call number Status Date due Barcode
Books Books
Central Library, RBU.
Reference 025.52 K883 (Browse shelf) Not For Loan 89123

interview and information delivery techniques for the chat and e-mail environments

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