000 | 00521nam a22001817a 4500 | ||
---|---|---|---|
005 | 20160824124324.0 | ||
008 | 160824b xxu||||| |||| 00| 0 eng d | ||
020 |
_a978 81 7625 777 0 _cRs.1400.00 |
||
040 | _aRBU-Library | ||
041 | _aEnglish | ||
082 |
_a332.10954 _bU68 |
||
100 | _aUppal, R K | ||
245 |
_aService quality customer satisfaction and efficiency in Indian banks: _ban empirical study |
||
260 |
_aNew Delhi: _bSarup Book Publishers, _c2011 |
||
300 | _a382p. | ||
650 | _aFinance | ||
942 | _cBK | ||
999 |
_c88092 _d88092 |