000 00521nam a22001817a 4500
005 20160824124324.0
008 160824b xxu||||| |||| 00| 0 eng d
020 _a978 81 7625 777 0
_cRs.1400.00
040 _aRBU-Library
041 _aEnglish
082 _a332.10954
_bU68
100 _aUppal, R K
245 _aService quality customer satisfaction and efficiency in Indian banks:
_ban empirical study
260 _aNew Delhi:
_bSarup Book Publishers,
_c2011
300 _a382p.
650 _aFinance
942 _cBK
999 _c88092
_d88092