Service quality customer satisfaction and efficiency in Indian banks: an empirical study
by Uppal, R K.
Material type:
BookPublisher: New Delhi: Sarup Book Publishers, 2011Description: 382p.ISBN: 978 81 7625 777 0.Subject(s): FinanceDDC classification: 332.10954
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Central Library, RBU.
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332.10954 U68 (Browse shelf) | Available | 99381 |
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| 332.10954 S 941 The Structure of Interest Rates in India | 332.10954 T172 Banking reforms and productivity in India | 332.10954 U68 Hi-Tech banking in India: | 332.10954 U68 Service quality customer satisfaction and efficiency in Indian banks: | 332.10954 U68 Modern banking in India: | 332.1095414 M271 Role of banks in rural development of West Bengal: The post nationalised period. | 332.1095492 D286 Banks and legal environment |
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